Mandić, D., Knežević, M., Borovčanin, D., & Vujko, A. (2024). Robotisation and service automation in the tourism and hospitality sector: a meta-study (1993-2024). Geojournal of Tourism and Geosites, 55(3), 1271–1280.

od strane EXCTadmin | сеп 15, 2024 | Публикације

Abstract The aim of this study was to illustrate the expansion of the volume of articles based on robotisation and automation in the hospitality and tourism industry, investigate different research designs and research directions, and explain their change from 1993...

Kovačić, S., Cimbaljević, M., Pavluković, V., & Jovanović, S. (2024). Exploring tourism competitiveness in developing economies: residents’ perspective. Discover Sustainability, 5(1), 201.

od strane EXCTadmin | сеп 3, 2024 | Публикације

Abstract Understanding the factors that contribute to tourism competitiveness in developing economies is essential for policymakers, industry stakeholders, and researchers, as these countries still struggle to fully capitalize on their tourism potential. The...

Turčinović, M., Vujko, A., Knežević, M. (2024): Basic directions and possibilities of tourism sustainable development from the aspect of economic indicators of sustainability– Mountains case study. Turizam, 28(2), 98-111

od strane EXCTadmin | авг 13, 2024 | Публикације

Abstract The paper deals with the concept of sustainable tourism in mountainous, rural areas of Serbia and its economic indicators, i.e., the impact of economic indicators of sustainability on the local community, to point out the potential directions of tourism...

Jocić, L., Vujko, A., Panić, A. (2024): Services quality as a factor for prevailing the difference between expected and perceived services in agency business. Turističko poslovanje, 33(1), pp. 71-79

od strane EXCTadmin | јул 3, 2024 | Публикације

Abstract Abstract: The paper is based on the assumption that quality service is a factor in achieving competitive advantage and positioning on the tourist market o f agency business, and that quality is achieved through a series of relationships in the...

Pavluković, V., Kovačić, S., Pavlović, D., Stankov, U., Cimbaljević, M., Panić, A., Radojević, T., & Pivac, T. (2024). Tourism destination competitiveness: An application model for Serbia. Journal of Vacation Marketing,

od strane EXCTadmin | јун 19, 2024 | Публикације

Abstract Various tourism destination competitiveness indicators and models have been developed and applied by different researchers and regions. Scholars emphasize that there is no single set of competitiveness indicators applicable to all destinations, and a more...

Radojević, T., Stanišić, N., Stanić, N. (2024) How culture shapes the restaurant experience: A study of Hofstede’s dimensions and service quality. Hotel and Tourism Management

od strane EXCTadmin | јун 11, 2024 | Публикације

Abstract Purpose – This study aims to determine the impact of cultural traits on restaurant service quality and infer implications for the hospitality sector. Specifically, it investigates which of Hofstede‘s cultural dimensions correlate with superior service....